Privacy Policy

Last updated: 2026. This Privacy Policy explains how Dome Terminal ("we", "us") handles personal data when you use our website and the DomeHFT trading terminal.

Who we are

Dome Terminal is a quantitative trading firm that also develops and licenses trading software. We are the data controller for personal data processed through this website and our products. Questions: support@dometerminal.com.

What data we collect

• Account data — name, email, password (hashed), and profile details you provide.
• Billing data — plan, subscription status and payment metadata. Card details are handled by our payment processor (Stripe); we do not store full card numbers.
• Product data — licence keys, device identifiers, and the trading, integration and configuration data required to operate the terminal for you.
• Support data — messages you send us and the context needed to answer them.
• Usage & technical data — IP address, browser, pages viewed and, only with your consent, anonymous analytics.

How and why we use it

We process personal data to provide and secure the service, deliver licences and downloads, take payments, provide support, comply with legal obligations, and — where you consent — measure and improve the site. Our legal bases (GDPR) are performance of a contract, our legitimate interests in running and securing the business, consent (for analytics cookies), and compliance with law.

Who we share it with

We share data only with processors acting on our behalf: our payment processor (Stripe) for billing, our hosting and email infrastructure, and — with consent — Google Analytics for anonymous measurement. We do not sell personal data. We may disclose data where required by law.

Cookies

We use strictly necessary cookies to run the site and, only with your consent, analytics cookies. See our Cookie Policy.

Data retention

We keep personal data for as long as your account is active and as needed to meet legal, accounting and security obligations, then delete or anonymise it.

Your rights

Subject to applicable law (including the GDPR for EU/EEA users), you may request access, rectification, erasure, restriction, portability, and object to certain processing. You may withdraw analytics consent at any time. To exercise a right, email support@dometerminal.com. You also have the right to complain to your local data protection authority.

Security & transfers

We apply technical and organisational measures appropriate to the risk. Where data is transferred outside the EEA, we rely on appropriate safeguards.

Changes

We may update this policy; the "last updated" date reflects the latest version.

This is a general policy provided for transparency and should be reviewed by a qualified lawyer before being relied upon as a binding legal document.